Resource Library

All onboarding documents, guides, and training materials in one place

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📋 Core Documents
📖
Employee Handbook
Company policies, guidelines, expectations, benefits, and everything you need to know as a team member.
Required Reading
🏢
Business Structure
How Armasourcing and ArmaSEO are organized, team structure, roles, and reporting lines.
Required Reading
👥
Team Intro Deck
Meet the Armasourcing team -- who does what, contact info, and working relationships.
Reference
▶
Company Overview Video Vimeo
Video walkthrough of Armasourcing -- our mission, services, clients, and culture.
Required Viewing
🛠 Role Blueprints
🔍
QA Manager Blueprint
Complete guide for the QA Manager role -- responsibilities, KPIs, processes, and evaluation criteria.
QA Manager
⚙
Operations Manager Blueprint
Complete guide for the Operations Manager role -- responsibilities, workflows, reporting, and team management.
Operations Manager
🔧 Tools & Setup
⌛
Install Arma Tracker Internal
Download and install the Arma Tracker desktop agent for time tracking and activity monitoring (replaces Hubstaff).
Day 1 Setup
📝
Arma Tracker Manual Internal
Full guide to activating the desktop agent, daily timer use, breaks, and activity expectations.
Day 1 Setup
💬
Armasourcing Community External
Team chat, channels, tasks, and collaboration hub. Join on Day 1.
Day 1 Setup
🌐 Internal Platforms
📊
QA Agent Dashboard Internal
Monitor VA activity, Arma Tracker data analysis, and automated QA coaching system.
Managers
📈
VA Performance Dashboard Internal
Performance metrics, hours tracking, activity rates, and AI weekly summaries for all VAs.
Managers
💼
Talent Portal Internal
Recruitment pipeline, candidate tracking, interview scheduling, and hiring workflow.
Managers
💰
Leads CRM Internal
Sales pipeline, lead management, and client acquisition tracking.
Managers
🎓
Onboarding Hub Internal
This portal -- manage new hire onboarding checklists, templates, and training.
Admin